Thursday, January 5, 2012

What Globe Can Do to Make Anti-Bill Shock Really Anti-Shocking

Ever since the iPhone came out, there has been endless complaints and horror stories of subscribers getting shocked at their bills. It's not because of the calls and texts, but due to unknown data usage caused by wrong configuration and/or background applications using mobile data network.

Thank goodness the anti-bill shock is here! So Globe recently came out with a Php999 bill cap that aims to help users avoid bill shock. This is for postpaid subscribers registered to any of the PowerSurf plans, who doesn't need to worry about exceeding their allocated megabytes (MBs) by stopping succeeding charges when it reaches Php999.
Postpaid PowerSurf is a mobile internet plan that gives Globe Postpaid subscribers MBs of mobile data, consumable per kilobyte (kb) and valid for 30 days. The plan is available in three variants: PowerSurf 99 (50MB), PowerSurf 299 (300MB) and PowerSurf 499 (1 GB). With the P999 bill cap, subscribers will not be charged above P999 each month for excess usage regardless of their PowerSurf plan subscription.

This means that for as long as a postpaid subscriber is registered to any PowerSurf plan, they don’t need to monitor their usage strictly because they can be confident that they will never pay more than P999 for data use even if they exceed their respective plan’s MB limit.

Activate Globe Postpaid PowerSurf by visiting any Globe Store, calling the Globe Hotline at 730-1000 or texting POWERSURF 99 / POWERSURF 299 / POWERSURF 499 to 8888. For more information on Globe Mobile Internet, text SURF to 8888 or visit
This may be beneficial for those who have the money to spend to pay Php999 a month on top of their SMS and call usage. However, what happens to those who are on a budget and would want to really just pay for what they have subscribed on to?

Can Globe do the bill cap as soon as the subscribed allocated megabytes have been used up by the subscriber? Can they send an SMS asking for a confirmation of the user to continue the data charges until it reaches the cap of Php999?

Example: I am subscribed to PowerSurf 499, which gives me an allocation of 1 GB for 30 days. Since I have been surfing continuously, my 1 GB has been fully used up on day 25. What happens? Globe should temporarily not allow me to surf anymore and instead would send me an SMS asking if I want to continue the usage of my data service. When I confirm 'YES' then my data charges continue until I reach Php999, before the bill is capped.

But you say, "It's a hassle. What if I'm surfing for an important thing and it suddenly stops loading?" Well, that's when you should know that you can't have it all. In every thing, there are pros and cons. At that point, maybe you can rethink of subscribing to unlimited data plan instead - say Php599 for unlimited BlackBerry surfing, BBM, Twitter, Facebook, and IM or other unlimited plans that Globe offers.


putang inang globe yan. wlang kuwenta service nila

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